Return & Cancellation Policy

At Katana Badminton, we design our rackets, shoes, and gear to help you perform at your peak. If something isn’t working exactly right for you, we’ve got you covered. Customers can return their order within 14 days after delivery with no additional charges, as long as the conditions below are met.

Return Conditions

  • Products must be returned in their original condition with all labels, wrapping, and original packaging intact.
  • Any products purchased as a set must be returned as a set. Partial returns of a set cannot be processed.
  • If the returned products do not meet these conditions, you will be notified. The product will be held for 14 days before being discarded. If you want the returned product back, you must pay Rs. 200 for return shipping within 14 days from the notification date.

Non-Returnable Items

To maintain the highest standards of hygiene and quality, we do not accept returns for the following items:

  • Rackets with String/Grip Customization (Custom Stringing)
  • Wrist Bands
  • Shuttlecocks (Nylon or Feather)
  • Grips
  • Personalized Products

How to Initiate a Return?

You can apply for a return by contacting our support team through phone, email, or live chat.

Refund Policy for Sale Orders

If a product purchased during a sale is returned, only the amount you paid will be refunded, not the current product price.

Order Cancellation

You can cancel your order before it has been shipped by contacting us via:

Note: Personalized/Customised (custom stringing) products cannot be canceled once purchased. If you wish to modify your order before shipping, contact us, and we will try our best to accommodate your request. However, once shipped, we will not be able to make changes.

For any queries or assistance, feel free to contact us at Hello@katanabadminton.com or call +91 7339272509.

Stay Battle Ready. Katana Badminton.