Shipping & Delivery Policy

Domestic Shipping (India) 

All orders above ₹500 are eligible for free shipping within India.

We partner with top-tier logistics providers like Bluedart, DTDC, Delhivery, and Xpressbees, etc., to ensure secure and timely deliveries.

Delivery Timeline:

  • Metros: 3–6 business days

  • Rest of India: 5–8 business days

Delivery times may vary slightly due to public holidays, local restrictions, or extreme weather conditions.

Undelivered Orders:

If your prepaid order cannot be delivered and is returned to us by our courier partner, we will initiate a full refund to your original payment method once the product is received back at our facility. Refunds are processed within 24–48 hours of initiation.

International Shipping

We offer worldwide shipping with two reliable options:

  • Standard Shipping (India Post/Speed Post): ₹5,000
    Delivery Time: 7–15 business days
    Ideal for budget-conscious international buyers.

  • Express Shipping (DHL/FedEx): ₹11,000
    Delivery Time: 5–7 business days
    Fast, secure, and fully trackable.

Note:

  • Customs duties, VAT, and import taxes (if applicable) are the responsibility of the customer.

  • Delivery timeframes may vary depending on the destination country's customs process.

For assistance or order-related questions, feel free to contact us at Hello@katanabadminton.com or admin@katanabadminton.com